About Rachel Pong

I am very fortunate to have started my real estate career at a young age in Hong Kong. Since then I have found myself like a sailboat going through beautiful rivers, interesting canyons, rough seas and peaceful harbors. My work is full of challenges, excitement, as well as rewards. Being a realtor for 3 decades, I have gone through good years, tough years and recessions, but nothing can stop my passion in wanting to help people who I’ve met in reaching their dream of homeownership. My goal is to help people make the most important decision in their life.  I treasure the trust they have given me in making their dream happen.

During my ten years in Hong Kong, I grew and learned so much about real estate that I eventually managed and owned my own real estate company.  In 2003 I joined Coldwell Banker in the United States and was enriched with an extensive experience in dealing with the challenges of helping buyers and sellers in the Silicon Valley market.  I am extremely proud that I have been able to help so many clients in such a competitive market.  My accountability, quality presentation, on spot communication skills, sophisticated negotiation technique and diligence stood me out from many other agents in winning multiple offer situations.

Year 2019 will be a new turning point for me. I am proud to have joined Sereno – a wonderful company where my career will thrive in a different way to reach another milestone in my life.

With the wisdom of my age and all-conquering past, I am fully experienced and self-developed. I am confident to take you through the real estate adventure together. My wealth of experience is an asset that will benefit you in every possible way because buying or selling is not just a real estate transaction, it is a complexity of vision, life and financial planning.  My job is to help you understand the market, ease your decision making, negotiate on behalf of your best interests and guide you through the whole process. It doesn’t matter whether you are a first-time buyer, a returning client or an investor, I want to be THE ONE who can do the best job for you.

“Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction and skillful execution.  It represents the wise choice of many alternatives.”

I enjoy cooking and fine dining, love dance and music, appreciate fashion and beautiful things. Traveling around the world is my favorite thing to do in my spare time. I have a son who graduated from the University of South California with a master’s degree in architecture and works for a big architectural firm in Los Angeles.

Life is good. But the best is yet to come! I am looking forward to getting to know you more and help you!


(408) 621-1878


467 1st Street #200
Los Altos, CA 94022

DRE# 01387310

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